Frequently Asked Questions

Answers to Popular Questions

How often is data updated?

The system scans platforms every 15-30 minutes depending on your subscription plan.

Can I track competitors?

Yes, you can add any keywords, including competitor brand names.

What is sentiment analysis?

Our AI system automatically determines the emotional tone of mentions:

• 🟢 Positive
• 🔴 Negative
• ⚪ Neutral

How does the alert system work?

You can configure rules that determine when the system sends notifications. For example, only for negative mentions or when specific keywords are mentioned.